Privacy Policy
Marie de Champchesnel Coaching ("we", "our", "us") is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.mccoaching.co.uk, sign up to our newsletter, complete a quiz, or engage with our coaching services.
1. Who We Are
Marie de Champchesnel Coaching is a UK-based sole trader business operated by Marie de Champchesnel.
If you have any questions about this policy or your data, you can contact us at: Email: contact@mccoaching.co.uk
Under UK data protection law, we are the “data controller” responsible for your personal data.
2. What Information We Collect
We may collect and process the following personal data:
● Name
● Email address
● Information submitted via contact forms
● Responses submitted through quizzes (e.g. ScoreApp)
● Coaching enquiry details
● Communication records
● Website usage data (e.g. via cookies or analytics tools)
If you become a coaching client, we may also collect additional information relevant to your coaching journey.
3. How We Use Your Information
We use your personal data to:
● Provide coaching services
● Respond to enquiries
● Deliver your quiz results or follow-up content
● Send newsletters and marketing emails (if you opt in)
● Manage client relationships
● Improve our website and services
4. Lawful Basis for Processing
We process your personal data under the following lawful bases:
● Consent (e.g. newsletter sign-ups, marketing emails, quiz participation)
● Contract (e.g. delivering coaching services)
● Legitimate interests (e.g. responding to enquiries, improving services)
● Legal obligation (e.g. tax and accounting records)
5. Marketing Communications
If you sign up to our newsletter via Mailchimp or opt in through a quiz or form, you agree to receive marketing emails.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
6. How We Store Your Data
We take appropriate technical and organisational measures to protect your personal data.
Your data may be stored securely through third-party platforms such as Mailchimp (email marketing) and ScoreApp (quiz and lead generation).
7. Sharing Your Data
We do not sell your personal data.
We may share your data with trusted third-party service providers who help us operate our business, including:
● Email marketing providers (e.g. Mailchimp)
● Quiz/marketing platforms (e.g. ScoreApp)
● Payment processors or banking providers
● Professional service providers (e.g. accountants)
These providers only process your data on our instructions and are required to keep it secure.
8. International Data Transfers
Some third-party providers (such as Mailchimp and ScoreApp) may store or process data outside the UK or European Economic Area (EEA).
Where this occurs, we ensure appropriate safeguards are in place to protect your data.
9. Data Retention
We only keep your personal data for as long as necessary:
● Newsletter data: until you unsubscribe
● Enquiry data: up to 12 months
● Client coaching records: up to 7 years (for legal and accounting purposes)
10. Your Data Protection Rights
Under UK GDPR, you have the right to:
● Access the personal data we hold about you
● Request correction of inaccurate data
● Request deletion of your data
● Withdraw consent at any time
● Object to or restrict certain processing activities
● Request data portability
To exercise any of these rights, please contact us at the email above.
11. Cookies
This website may use cookies to improve user experience and analyse website traffic.
You can control or disable cookies through your browser settings.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
We encourage you to read their privacy policies separately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
14. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Marie de Champchesnel Coaching Website: www.mccoaching.co.uk
Email: contact@mccoaching.co.uk